Privacy Policy

1. Introduction

Your privacy matters to us. This Privacy Policy outlines how Gensomnia handles your personal information when you use our website and related services. We are committed to complying with all applicable data protection laws and regulations.

2. Information We Collect

We collect two categories of information:

• Voluntarily Provided Information: Data you actively share with us, such as your email address during account registration or when contacting support.
• Automatically Collected Information: Technical data gathered during your use of the platform, including device type, operating system, browser type, and general usage patterns.

3. Image Data Policy

We prioritize your privacy regarding generated content. Uploaded images and generated outputs are processed temporarily and automatically removed from our servers within 24 hours. We do not permanently store or monitor user-generated images.

4. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our services
• Process transactions and manage your account
• Respond to your inquiries and provide customer support
• Send service-related communications and updates
• Analyze usage patterns to improve our platform
• Prevent fraud and ensure platform security

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy. Account-related data (excluding generated content) may be kept for the duration of your account activity. When data is no longer required, it is either deleted or anonymized.

6. Third-Party Sharing

We may share your information with:

• Service providers who assist in operating our platform
• Payment processors for transaction handling
• Analytics services to understand platform usage
• Legal authorities when required by law

We do not sell your personal information to third parties.

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and gather analytics data. You can manage cookie preferences through your browser settings, though this may affect some platform functionality.

8. Security Measures

We implement commercially reasonable security measures to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Export your personal data in a portable format
• Lodge a complaint with a supervisory authority

10. Age Restrictions

Our service is strictly for users 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware of such data collection, we will promptly delete it.

11. Policy Updates

We may revise this Privacy Policy periodically. Significant changes will be communicated through our platform or via email. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at support@gensomnia.com